FAQs (including Cart Issues)

Expect Cart issues! I have no idea why but my cart feature seems to have no end of issues during the first few hours of my store updates. Apparently I'm the only Bigcartel user it happens to.

I know it's terribly upsetting when you miss out on something you had in your cart because it's vanished or someone else snapped it up.

I can promise you that my settings are set so that this won't happen but it does.

I suggest checking out repeatedly.

I'll refund overpaid postage or you can use the code 2NDORDER on subsequent orders to have the postage combine with your previous order, will only work on second (or 3rd or 4th etc) orders within a 24 hour period.